Shipping policy

At Redlify, we want your order to reach you as quickly and reliably as possible. Below you will find everything you need to know about how we ship.

Processing time

All orders are processed within 1-2 business days of purchase confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Delivery time

Once dispatched, orders typically arrive within 5-8 business days. Delivery times are estimates and may vary depending on your location, carrier conditions or customs processes. We are not responsible for delays caused by factors outside our control.

Shipping costs

Free shipping on all orders over €100, automatically applied at checkout. Orders below €100 are subject to a flat shipping fee calculated at checkout based on your location.

Shipping destinations

We ship freely to the following regions: European Union, United Kingdom, United States, Canada, Australia and New Zealand. Customers outside these regions are welcome to place an order — additional shipping costs will be calculated and displayed at checkout.

Customs and import duties

International orders may be subject to customs fees, import duties or taxes upon arrival in your country. These charges are the sole responsibility of the customer and are not included in the product price or shipping cost. We have no control over customs processes and cannot predict associated fees or delays.

Order tracking

Once your order has been dispatched, you will receive a confirmation email with your tracking information. If you have not received tracking details within 3 business days of your order confirmation, please contact us at support@redlify.com.

Lost or delayed orders

If your order has not arrived within the estimated delivery window, please contact us at support@redlify.com and we will investigate and resolve the situation promptly.