Terms of service

GENERAL INFORMATION

Welcome to Redlify. The terms "we", "us" and "our" refer to Redlify. Redlify operates this store and website, including all information, content, features, tools, products and services, to provide you — our customer — with a carefully curated shopping experience (the "Services"). Redlify is powered by Shopify, which enables us to deliver these Services to you.

The following terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms"), describe your rights and responsibilities when using the Services. Please read these Terms carefully, as they contain important information about your legal rights, including warranty disclaimers and limitations of liability.

By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree with these Terms or our Privacy Policy, you must not use or access our Services.

SECTION 1 — ACCESS AND ACCOUNT

By accepting these Terms, you confirm that you are of legal age in your state or province of residence, and that you have given consent for any minor dependents to use the Services on devices you own or manage.

To use the Services, including browsing our online store or purchasing any product, you may be required to provide certain information such as your email address, billing, payment and shipping details. You represent and warrant that all information you provide is accurate, current and complete, and that you have all necessary rights to provide such information. You are solely responsible for maintaining the security of your account credentials and all activity under your account. You may not transfer, sell, assign or license your account to any other person.

SECTION 2 — OUR PRODUCTS

We have made every effort to display our products as accurately as possible. However, colours and appearance may vary depending on your device and its settings. We do not guarantee that the quality or appearance of any product will meet your expectations or match exactly how it is displayed in our store. All product descriptions may be modified at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and to limit quantities offered to any person, geographic region or jurisdiction.

SECTION 3 — ORDERS

When you place an order, you are making an offer to purchase. Redlify reserves the right to accept or reject any order at its sole discretion. Your order is not accepted until Redlify confirms acceptance and your payment has been received and processed. Please review your order carefully before completing your purchase, as we may not be able to process cancellation requests once an order has been accepted. If we do not accept, modify or cancel an order, we will endeavour to notify you via the email, billing address or phone number provided at the time of purchase. Returns and exchanges are governed exclusively by our Refund Policy.

You represent and warrant that your purchase is for personal or domestic use only and not for resale or commercial export.

SECTION 4 — PRICING AND BILLING

Prices, discounts and promotions are subject to change without notice. The price charged for a product will be the price in effect at the time of order, as stated in your order confirmation email. Unless expressly stated otherwise, published prices do not include taxes, shipping, handling or customs and import charges.

You agree to provide accurate, complete and current purchase, payment and account information for all transactions. You represent and warrant that the payment information you provide is true, correct and complete, that you are duly authorised to use the selected payment method, and that all charges will be honoured by your payment provider.

SECTION 5 — SHIPPING AND DELIVERY

We are not responsible for shipping delays. All delivery times are estimates only and are not guaranteed. We shall not be liable for delays caused by the carrier, customs processes or events beyond our control. Once products are transferred to the carrier, title and risk of loss pass to you.

SECTION 6 — INTELLECTUAL PROPERTY

All content within the Services — including but not limited to trademarks, text, images, graphics, videos, product descriptions and their selection and arrangement — is the property of Redlify or its licensors and is protected by applicable intellectual property laws. These Terms permit you to use the Services for personal, non-commercial use only. You may not reproduce, distribute, modify, create derivative works from, or transmit any material from the Services without our prior written consent. All rights not expressly granted herein are reserved by Redlify.

SECTION 7 — OPTIONAL TOOLS

We may provide access to third-party tools as part of the Services. Such tools are provided "as is" and "as available" without warranties of any kind. We have no liability arising from your use of optional third-party tools. Any use of such tools is entirely at your own risk and discretion.

SECTION 8 — THIRD-PARTY LINKS

The Services may contain links to third-party websites. We are not responsible for examining or evaluating the content or accuracy of such websites. Accessing third-party websites is at your own risk. We are not liable for any harm or damages related to your use of any third-party website, product, service or content.

SECTION 9 — RELATIONSHIP WITH SHOPIFY

Redlify operates using Shopify's technology, which enables us to provide the Services. However, all sales and purchases made through our store are made directly with Redlify. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of transactions between you and Redlify, including any injury, damage or loss resulting from the purchase of our products. You expressly release Shopify and its affiliates from any claims, damages or liability arising from your transactions with Redlify.

SECTION 10 — PRIVACY POLICY

All personal information collected through the Services is subject to our Privacy Policy, available on our website, and certain information may also be subject to Shopify's Privacy Policy. By using the Services, you confirm that you have read and understood our Privacy Policy.

SECTION 11 — COMMENTS AND REVIEWS

By submitting ideas, suggestions, reviews or other content to us, you grant Redlify a perpetual, worldwide, royalty-free, sublicensable licence to use, reproduce, modify, publish and distribute such content for any purpose, including commercial use. You represent and warrant that you own or hold all necessary rights over any content you submit, and that such content complies with these Terms. We reserve the right to monitor, edit or remove any content we determine, at our sole discretion, to be unlawful, offensive or in violation of these Terms.

SECTION 12 — ERRORS, INACCURACIES AND OMISSIONS

Occasionally, information on the Services may contain typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, shipping charges or availability. We reserve the right to correct any such errors and to update or cancel orders where information is found to be inaccurate, at any time without prior notice.

SECTION 13 — PROHIBITED USES

You may access and use the Services only for lawful purposes. You may not use the Services to violate any applicable law or regulation, infringe any intellectual property rights, transmit false or misleading information, engage in harassment or abusive conduct, transmit spam or unsolicited communications, impersonate any person or entity, or engage in any conduct that restricts or inhibits any other person's use of the Services.

You further agree not to upload or transmit malicious code, scrape or extract data from the Services using automated means, reproduce or exploit any part of the Services, or interfere with any security or authorisation features. We reserve the right to suspend or terminate your account at any time without notice if we determine you have violated any part of these Terms.

SECTION 14 — AUTOMATED AGENTS

No automated agent, bot or autonomous software may access, use or interact with the Services unless it clearly identifies itself as an agent in all HTTP/HTTPS requests and operates in full compliance with our access restrictions. We reserve the right to implement technical measures to limit or block automated access to the Services.

SECTION 15 — TERMINATION

We may terminate this agreement or your access to the Services at any time without notice at our sole discretion. You will remain responsible for all amounts owed up to and including the date of termination. Provisions that by their nature should survive termination — including Intellectual Property, Comments, Disclaimer of Warranties, Limitation of Liability, Indemnification and Governing Law — shall continue to apply.

SECTION 16 — DISCLAIMER OF WARRANTIES

THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT REPRESENTATION, WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.

SECTION 17 — LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW, REDLIFY, ITS PARTNERS, DIRECTORS, EMPLOYEES, AFFILIATES, AGENTS AND SERVICE PROVIDERS SHALL NOT BE LIABLE FOR ANY INJURY, LOSS, CLAIM OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING LOSS OF PROFITS, LOSS OF REVENUE, LOSS OF DATA OR COST OF REPLACEMENT, ARISING FROM YOUR USE OF THE SERVICES OR ANY PRODUCTS PURCHASED THROUGH THE SERVICES.

SECTION 18 — INDEMNIFICATION

You agree to indemnify, defend and hold harmless Redlify, Shopify and our respective affiliates, partners, officers, directors, employees, agents and service providers from any loss, damage, liability or claim — including reasonable legal fees — arising from your breach of these Terms, your violation of any law or third-party rights, or your access to and use of the Services.

SECTION 19 — SEVERABILITY

If any provision of these Terms is found to be unlawful, void or unenforceable, it shall be enforceable to the maximum extent permitted by law, and the unenforceable portion shall be deemed severed from these Terms without affecting the validity and enforceability of the remaining provisions.

SECTION 20 — ENTIRE AGREEMENT

These Terms, together with our Privacy Policy and any other policies published by us, constitute the entire agreement between you and Redlify and govern your use of the Services, superseding any prior agreements or communications. Failure to exercise any right or provision of these Terms shall not constitute a waiver of such right or provision.

SECTION 21 — ASSIGNMENT

You may not delegate, transfer or assign this agreement or any of your rights or obligations under these Terms without our prior written consent. We may transfer or assign these Terms and our rights and obligations without your consent or notice.

SECTION 22 — GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Redlify is established. You and Redlify submit to the personal jurisdiction and venue of the competent courts of that jurisdiction.

SECTION 23 — CHANGES TO TERMS

We reserve the right to update or replace any part of these Terms at any time by posting the updated version on our website. It is your responsibility to review these Terms periodically. Material changes will be communicated in accordance with applicable law. Your continued use of the Services following any changes constitutes your acceptance of the revised Terms.

SECTION 24 — CONTACT

Questions regarding these Terms of Service should be directed to support@redlify.com. We will endeavour to respond to all enquiries within 2 business days.